Naperville Business Attorney on Handling Negative Online Reviews

It was not all that long ago that when you would visit a restaurant, your server would hand you a customer satisfaction survey card and ask you to complete it. At the time, such cards were about the only way for the restaurant—or any other small business—to gauge how well the business was serving its […]

Naperville Business Lawyer Discusses Common Public Relations Mistakes That Hurt Small Businesses

If you are a small business owner, you know how important public relations and marketing is. Even if you offer the best products or services around, a major PR mistake can absolutely ruin your business’s reputation. In my experience as a business law attorney, I have seen companies make creative PR decisions that increased their […]