How Fake and Exaggerated Online Reviews Can Affect Small Businesses

Google, Yelp, Facebook, Angie’s List, Better Business Bureau, Foursquare, and a host of other websites allow customers to leave reviews about the businesses they frequent. While customer feedback is a valuable resource for any business owner, online review websites are also vulnerable to misuse. A person can leave a review for a business even if […]

Naperville Business Lawyer on How to Handle a Negative Review of Your Company

As a business owner myself, I always want my clients to walk away satisfied with the service they received. Unfortunately, no matter how good a business is, some customers will always be dissatisfied. This is just part of owning a business. Of course, with the growth in popularity of reviewing websites like Yelp and Google […]