Naperville Business Law Attorney on Maintaining Perspective When Facing a Negative Review

Regardless of the sector in which you operate a business, your company would not exist if you did not have clients or customers. Without someone to buy your services or products, there would be no reason for you to continue offering them. For most business owners, including the clients of my business law practice, serving […]

Naperville Business Lawyer on How to Handle a Negative Review of Your Company

As a business owner myself, I always want my clients to walk away satisfied with the service they received. Unfortunately, no matter how good a business is, some customers will always be dissatisfied. This is just part of owning a business. Of course, with the growth in popularity of reviewing websites like Yelp and Google […]

Naperville Business Owner Talks About Negative Online Reviews

It is important to be clear on one point right away: it is virtually impossible to completely satisfy every client that walks through your door. That is simply a fact. Of course, you and your team will certainly try and, maybe, by your own standards, you will succeed nearly 100 percent of the time. Your […]

Naperville Business Attorney Encourages Keeping Negative Reviews in Perspective

No matter what your chosen industry may be, your customers or clients represent the very reason for your company’s existence. If there was no one to buy your products or services, offering them would be completely pointless. For many business owners, including a large number of my clients, offering world-class customer service is a top […]